FAQ's
The Beer Rep is an online shop offering a curated selection of indie beers from UK breweries. We provide a flexible, no-subscription service where you can choose your favourite beers and have them delivered straight to your door.
No! At The Beer Rep, there’s no need for a subscription. You can simply browse, pick, and purchase the beers you want when you want.
We stock a wide variety of indie beers from across the UK, including IPAs, stouts, lagers, and more. Our selection is constantly rotating to feature the best brews from the finest independent UK breweries.
If you’re new to the indie beer scene, our “Beer Style Decoder” section will guide you through different types of beer to help you find the ones that suit your taste. You can also check out our featured beers for recommendations.
Due to the nature of the product, we cannot accept returns or exchanges for beer. However, if there’s an issue with your order (e.g. damaged or incorrect items), please contact our customer service team, and we’ll be happy to help.
We offer next day delivery for orders placed Mon-Fri before 2 pm. Orders placed SAT-SUN will be dispatched on the Monday. Delivery is free to UK mainland if you spend £60 or more.
Yes, once your order has been dispatched, you will receive a tracking link via email, so you can follow your delivery every step of the way.
Yes! We frequently offer discounts and promotions for our customers. Be sure to follow us on social media and sign up for our newsletter to receive the latest offers.
We also offer loyalty reward points for returning customers to build up and exchange for money off your next order.
We accept all major credit and debit cards, as well as popular online payment methods like PayPal, G-Pay, and Apple Pay.
At this time, we only deliver within the UK.
You can reach our customer service team via email at info@thebeerrep.com, or through our contact form on the website. We’re always here to help!
